Help

For any questions or suggestions please feel free to contact us by:

Live Chat

or

Email at support@bimbam.shoes

or 

Post to the following address:

The Sustainable Trading Company Ltd
Apt 17, 53 Porchester Road
London, W2 5DX
United Kingdom

 


FAQs - full FAQ page is available here

Sizing?

Every manufacturer has a different sizing guidelines based on the type of the model. That's why you might get different sizing guidelines from different manufacturers. Based on customer feedback we

Returns

You've got 30 days to send something back to us from the day you receive it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It doesn't need to be in the original packaging. More about it can be found here.

Shipping

Cut off time for next-day delivery is 3pm.  More about it can be found here.

Limited Inventory?

We are working hard to extend our inventory. Signup for our newsletter and we'll keep you posted for new arrivals.

Why Barefoot Walking?

Barefoot walking leads to better coordination (toddlers and kids do not look down at the ground because the feet can feel the ground) and proper development of the muscles and the tendons; it helps the formation of the arch and straightens the gait. The shoe is designed simply to protect the feet from the external environment and from injuries. More on this topic can be found here.

 

If you can't find the question you are looking for for please get in touch with us and we'll get you an answer.